FAQ
Frequently Asked Questions
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A standard single-location installation (LPR camera + barrier + terminal) is usually completed within 2-3 business days. For multi-storey or multi-entrance projects, the timeline is confirmed after the survey.
Yes. ONVIF/RTSP IP cameras and barriers operated by standard dry contact can be integrated. A compatibility report of your existing hardware is prepared during the survey.
The software is licensed as a monthly or yearly subscription; packages differ by location, device and user counts. Hardware and installation are quoted as a one-off project.
Yes. Devices keep working in local mode: plates are read, the barrier opens and records are stored on the device. Once connectivity returns, data syncs to the cloud automatically.
With correctly positioned cameras, reading accuracy exceeds 99%. IR-illuminated cameras are used for night and bad weather.
All data is transmitted and stored encrypted. Plate data is processed under data protection law; retention periods and access rights are managed in the panel, and every access is written to the audit log.
Depending on your package, you can add a near-unlimited number of locations. All locations are reported consolidated in one panel, with per-location permissions.
Yes. Monthly subscribers, VIP lists and the blacklist are managed per plate. Expiring subscribers receive automatic reminders; a blacklisted vehicle triggers an alarm at entry.
Your devices are monitored 24/7 and most issues are solved remotely. When on-site intervention is needed, a field team is dispatched within SLA times. The whole process is tracked in the panel.
Yes. When you create a demo request you get a live presentation; for suitable projects a free trial installation of up to 14 days is provided.
Our terminals support contactless card, QR and mobile wallet payments. Data flows to your accounting and ERP software in real time via API.
Just fill in the dealer application form. Our team contacts you within 2 business days; after the region assessment, training and contracting begin.